Privacy Policy

Last Updated: May 11, 2025

This Privacy Policy explains how Kashtah collects, uses, and protects your personal information. By using the Kashtah app or website, you agree to the terms outlined below.

1. Data Collection

We collect minimal personal data necessary to operate the platform and manage bookings. This includes your name, email, phone number, location, and booking history.

2. Data Security

• All personal data is encrypted and securely stored.
• We follow industry-standard security practices to protect your data from unauthorized access or misuse.

3. User Controls

• Account Access: You can update your profile, contact info, and preferences at any time.
• Wallet & Payments: You can use wallet credits for bookings or request a refund through support.

4. Account Deletion

You may delete your Kashtah account at any time:

• Go to Settings → Account → Delete Account in the app or website.
• Your account and all associated data will be permanently deleted within 28 days.
• This process is final and cannot be reversed.

5. Use of Data

Your data is used only to operate and improve the Kashtah platform — including bookings, payments, wallet features, and customer support. We do not sell or share your personal data with third parties.

6. Third-Party Services

We may use trusted third-party providers (e.g., Stripe for payments, analytics tools) to enhance platform functionality. These partners access limited data only as necessary and follow strict privacy standards.

7. Changes to This Policy

We may update this Privacy Policy occasionally. If changes occur, we will notify users via app or email. Continued use after changes means you accept the updated terms.

8. Contact Us

If you have questions about this policy, contact us at support@kashtah.com.